tag:orkestro.instatus.com,2005:/history Orkestro Status - Incident history 2026-06-09T09:00:31.906+00:00 Orkestro tag:orkestro.instatus.com,2005:Incident/cmq6etcy706efqmmorncwpp1b 2026-06-09T09:00:31.906+00:00 2026-06-09T09:00:32.906+00:00 Specific orders not loading in the Portal Type: Incident

Affected Components: Portal

Jun 9, 09:00:32 GMT+0
Resolved - This temporarily affected a small number of orders for a specific merchant, with no data loss..

Jun 9, 09:00:31 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:orkestro.instatus.com,2005:Incident/cmpgpiv7s0a9tnih8ysonfeme 2026-05-22T09:18:17.589+00:00 2026-05-22T09:18:17.589+00:00 Portal and APIs are not responding Type: Incident

Duration: 6 minutes

Affected Components: Third Party: Fleet Provider, Portal, Partner API, Fleet API

May 22, 09:18:17 GMT+0
Investigating - One of the third-party providers that we run on is experiencing a major outage. We'll continue investigating and working with them and keep you posted. .

May 22, 09:24:23 GMT+0
Resolved - The third-party provider is back up and running. We'll liaise with them to get an update and share it with you in due course..

May 22, 10:22:47 GMT+0
Postmortem - There was a complete outage in a European data centre, which is where a key third-party provider of ours runs their software. This caused their platform to go down, causing an impact on ours as well. We'll review this provider and assess different options internally. Sorry for the problems this may have caused..

]]> tag:orkestro.instatus.com,2005:Incident/cmp2h1ros0fubugtte3quw2xn 2026-05-12T09:38:00.000+00:00 2026-05-12T09:38:00.000+00:00 Booking creation failure Type: Incident

Affected Components: Portal, Partner API

May 12, 09:38:00 GMT+0
Resolved - Users are experiencing issues when booking a fleet and getting updates from existing bookings. We're investigating and will provide updates here..

May 12, 10:00:00 GMT+0
Resolved - This incident has been resolved, and the service is back online. The team will continue to analyse what happened and do a post-mortem. .

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