Notice history

May 2026

Jun 2026

Jul 2026

May 2026

Jun 2026

Jul 2026

May 2026

Jun 2026

Jul 2026

May 2026

Jun 2026

Jul 2026

May 2026

Jun 2026

Jul 2026

No notices reported this month

Resolved
June 09, 2026 at 9:00 AMUTC
Resolved
June 09, 2026 at 9:00 AMUTC
This temporarily affected a small number of orders for a specific merchant, with no data loss.
Investigating
June 09, 2026 at 9:00 AMUTC
Investigating
June 09, 2026 at 9:00 AMUTC
We are currently investigating this incident.

Postmortem
May 22, 2026 at 10:22 AMUTC
Postmortem
May 22, 2026 at 10:22 AMUTC
There was a complete outage in a European data centre, which is where a key third-party provider of ours runs their software. This caused their platform to go down, causing an impact on ours as well. We'll review this provider and assess different options internally. Sorry for the problems this may have caused.
Resolved
May 22, 2026 at 9:24 AMUTC
Resolved
May 22, 2026 at 9:24 AMUTC
The third-party provider is back up and running. We'll liaise with them to get an update and share it with you in due course.
Investigating
May 22, 2026 at 9:18 AMUTC
Investigating
May 22, 2026 at 9:18 AMUTC
One of the third-party providers that we run on is experiencing a major outage. We'll continue investigating and working with them and keep you posted.

Update
May 12, 2026 at 10:00 AMUTC
Update
May 12, 2026 at 10:00 AMUTC
This incident has been resolved, and the service is back online. The team will continue to analyse what happened and do a post-mortem.
Resolved
May 12, 2026 at 9:38 AMUTC
Resolved
May 12, 2026 at 9:38 AMUTC
Users are experiencing issues when booking a fleet and getting updates from existing bookings. We're investigating and will provide updates here.

May 2026 to Jul 2026

Orkestro - Notice history